WIAM.AI — TERMS OF SERVICE

The English and French versions are both published. In case of divergence, the French version prevails for Québec customers (Charter of the French Language / Bill 96).

Effective date: July 1, 2026

Provider: Rocket Science Development Inc. ("WIAM", "we", "us"), 220-370 boul. Nobert, Longueuil, Québec J4J 2Z3, Canada — NEQ 1176414408.

Product: the WIAM.ai platform and related services (the "Service").

1. Agreement & eligibility (business use only)

These Terms of Service ("Terms") form a binding contract between WIAM and the business entity that subscribes to or uses the Service (the "Customer", "you"). By creating an account, clicking "I agree", or using the Service, you represent that: (a) you are using the Service for business purposes only and not as a consumer; (b) you are at least 18 years old; and (c) the individual accepting these Terms has authority to bind the Customer. The Service is not intended for personal, family, or household use.

2. The Service

The Service uses artificial intelligence to generate short-form video and caption content from the Customer's business information and source material — including the Customer's Google Maps / Google Business Profile listing and photos — and can publish that content to social-media accounts the Customer connects (e.g., Instagram, TikTok), on a recurring schedule.

Publication mode. By default the Service may publish generated content automatically on the Customer's behalf. The Customer may enable a review/approval window in account settings to preview, edit, approve, or reject content before publication. Whether or not the Customer enables review, the Customer remains responsible for all content published to its accounts (see Section 5).

3. Accounts & connected platforms

3.1 You are responsible for the accuracy of your account information, for safeguarding your credentials, and for all activity under your account.

3.2 By connecting a third-party platform (e.g., Instagram, TikTok, or an aggregator we use to connect them), you authorize WIAM to access those accounts and to create, schedule, publish, and manage content on your behalf, and you confirm you have the right to grant that authorization.

3.3 You are responsible for complying with the terms, policies, and community guidelines of each connected platform. The platforms are independent third parties; we do not control them, and they may suspend, rate-limit, or remove content or accounts at their discretion.

4. Source material & Customer warranties

You represent and warrant that: (a) you own, or have all rights, licenses, and permissions necessary to use, the source material you provide or direct us to use (including your Google Maps/Business Profile listing, photos, logos, trademarks, business information, and any people depicted); (b) such source material is accurate, current, and not misleading; and (c) your use of the Service and the resulting content comply with all applicable laws and third-party platform policies.

Third-party source data. The Service generates content from third-party sources, including the Customer's own Google Maps / Google Business Profile listing and photos. WIAM does not independently verify, and is not responsible for, the accuracy, completeness, currency, availability, or rights-clearance of third-party source data. The Customer is solely responsible for the accuracy of its business information and for reviewing generated content prior to or following publication.

5. Content responsibility & acceptable use

5.1 Customer is the publisher. As between the parties, the Customer is the author and publisher of record of all content generated for and published to its accounts, and is solely responsible for that content and its effects.

5.2 AI-generated content. Content is produced by automated AI systems and may contain errors, inaccuracies, artifacts, or material that is unsuitable for a given audience or platform. The Customer is responsible for reviewing content (we strongly recommend enabling the review window) and for ensuring it is accurate, lawful, and appropriate before it reaches the public.

5.3 AI disclosure. The Customer is responsible for any disclosure that content is AI-generated where required by law or platform policy (e.g., U.S. FTC guidance, platform labelling rules).

5.4 Prohibited content. You must not use the Service to generate or publish content that is unlawful, deceptive, defamatory, infringing, hateful, sexually explicit, that makes unsubstantiated health/financial/performance claims, that uses third-party trademarks or the likeness of identifiable individuals without rights, or that violates any platform policy.

5.5 Controls. We provide tools to help you reduce risk — preview, edit, approval window, one-click pause of all publishing, and removal requests. You are responsible for using them.

6. Fees & billing

6.1 Subscriptions, per-video charges (overages), boosts, and prepaid credit top-ups are billed through our payment processor (Stripe). Prices and inclusions are described in the Service.

6.2 Charges are non-refundable except as expressly stated (e.g., our automatic credit-back when a video our pipeline was responsible for fails to deliver) or as required by law.

6.3 Fees are exclusive of taxes; you are responsible for applicable taxes.

6.4 We may change pricing on prospective notice; changes do not affect a paid period already in progress.

7. Intellectual property

7.1 Your content. As between the parties, you retain ownership of your source material and, to the extent permitted by law, of the generated output for your business. You grant WIAM a worldwide, non-exclusive licence to host, process, reproduce, modify, and transmit your material solely to operate and provide the Service (including publishing on your behalf and using our sub-processors).

7.2 AI output. AI-generated output may not be eligible for copyright protection and may not be exclusive to you; we make no warranty of exclusivity or originality.

7.3 Our platform. WIAM owns all rights in the Service, software, and underlying technology. No rights are granted except as expressly stated.

7.4 No training on your data. We do not use your content, source material, or end-user data to train or improve generative AI models. (See the Privacy Policy.)

8. Disclaimers

THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT CONTENT WILL BE ACCURATE, APPROPRIATE, ERROR-FREE, OR COMPLIANT WITH ANY PLATFORM. WE DO NOT WARRANT ANY BUSINESS RESULT — including reach, engagement, followers, traffic, customers, revenue, or reputation — AND WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION OR THE ACTS OF THIRD-PARTY PLATFORMS. To the maximum extent permitted by applicable law, statutory or implied warranties are excluded.

9. Limitation of liability

9.1 To the maximum extent permitted by law, WIAM will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, customers, goodwill, business, or reputation, or for the cost of substitute services, even if advised of the possibility.

9.2 WIAM's total aggregate liability arising out of or relating to the Service or these Terms will not exceed the amounts the Customer actually paid to WIAM in the twelve (12) months preceding the event giving rise to the claim.

9.3 These limitations apply to all theories of liability and form an essential basis of the bargain.

9.4 Mandatory law. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law — including, under the Civil Code of Québec, liability for material injury caused by an intentional or gross fault, and any liability for bodily or moral injury.

10. Indemnification

You will defend, indemnify, and hold harmless WIAM and its officers, directors, and employees from and against any third-party claims, demands, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your source material or the content generated/published for your accounts; (b) your breach of these Terms or of any platform policy or applicable law; or (c) your infringement or violation of any third-party right.

11. Suspension, termination & takedown

11.1 Either party may terminate for convenience on 30 days' notice; we may suspend or terminate immediately for breach, non-payment, legal risk, or platform/legal demand.

11.2 You may pause all publishing and request removal of published content at any time through the Service; we will act on removal requests within a commercially reasonable time, but cannot guarantee third-party platforms will remove content.

11.3 On termination, your right to use the Service ends; surviving sections (4, 5, 7–10, 13–14) continue.

12. Privacy & data roles

Your use is subject to our Privacy Policy (/legal/privacy). Where the Service processes personal data of your audience (e.g., people who comment on or message your connected accounts), WIAM acts as your service provider / processor, and you are responsible for providing any notice to, and obtaining any consent from, your audience required by law.

13. Changes to these Terms

We may update these Terms. Material changes take effect on notice (e.g., in-app or by email) and, where required, on your renewed acceptance. The version and acceptance date are recorded on your account. Continued use after the effective date constitutes acceptance.

14. Governing law, arbitration & disputes

14.1 Governing law. These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules.

14.2 Binding arbitration. Except as set out in Section 14.4, any dispute, controversy, or claim arising out of or relating to these Terms or the Service will be finally resolved by confidential, binding arbitration administered by the ADR Institute of Canada (ADRIC) under its Arbitration Rules then in effect, before a single arbitrator, seat of arbitration in Montréal, Québec, conducted in English or French.

14.3 Class-action waiver. To the maximum extent permitted by law, all disputes are resolved only on an individual basis. You and WIAM each waive any right to commence or participate in a class, collective, consolidated, or representative action, and the arbitrator may not consolidate the claims of more than one party or preside over any representative proceeding.

14.4 Carve-outs. Either party may, before a court of competent jurisdiction in the Province of Québec (district of Longueuil/Montréal), (a) seek interim or permanent injunctive or equitable relief to protect intellectual-property or confidentiality rights, and (b) bring an eligible individual claim in small-claims court. The courts of Québec have exclusive jurisdiction over any matter not subject to arbitration.

14.5 Business parties. The Service is for business use only; the foregoing is agreed between commercial parties.

15. General

Force majeure; no waiver; severability (an unenforceable term is limited or severed, the rest survives); assignment (you may not assign without our consent; we may assign to an affiliate or successor); these Terms plus the Privacy Policy and any order form are the entire agreement; notices via the Service or support@wiam.ai.

16. Contact

Rocket Science Development Inc. — 220-370 boul. Nobert, Longueuil, Québec J4J 2Z3, Canada · support@wiam.ai